In addition to piloting LibAnswers with LibChat and LibGuides, LiRN has invested in LibConnect to manage our contact list and communications and LibInsight.
LibConnect
Springshare’s customer relationship management platform, LibConnect, will help LiRN manage our distribution lists, conduct outreach initiatives, and send engaging emails and e-newsletters.
Key features include:
- Import patron profiles & sync to your ILS platform
- Easy-to-use drag & drop email editor
- Responsive, ready-to-use email templates
- Import user activity from LibCal, LibAnswers, & more
- Robust statistics and analysis package
Implementation
Implementations has been completed! LiRN will reach out to associations at least once per year to check for data changes – but please be proactive in letting us know when contact information for your association is changing! Please let us know if you have new staff, a new president, a new title, etc.
LibInsight
LibInsight’s data collection and visualization tools are designed to help libraries make data-driven decisions, demonstrate organizational value. You can build dashboards and share statistics with stakeholders as well as create shareable datasets for recording data within and outside your organization.
Key features include:
- Unlimited dataset creation & analysis
- Easy cross-dataset comparison reports
- Pre-built datasets for e-resources, circulation stats, acquisition analytics, budget analysis, and gate counts
- Dashboards with auto-updating infographics showing library’s usage metrics
- Collect and analyze all library data in one place
Implementation
We anticipate beginning work on LibInsight in Q3 of 2024, with the goal of launching in time for the new year of stats collection.